Before Inspection
- Review relevant regulations and guidelines.
- Familiarize themselves with inspection procedures.
- Prepare documentation and data.
During Inspection
- Be transparent, open, and honest.
- Provide clear, concise answers.
- Clarify any misunderstandings.
- Admit when unsure or lack information.
- Offer additional information relevant to the question.
Key Phrases
- “That’s a great question, let me clarify…”
- “I’m not sure, but I can find out…”
- “Yes/No, and here’s why…”
- “We follow [SOP/Procedure] for that.”
- “I can provide documentation on that.”
Best Practices
- Listen attentively.
- Take notes.
- Ask for clarification.
- Stay calm and professional.
- Avoid defensiveness.
Common FDA Inspection Questions
- What is your role/responsibility?
- Can you explain [process/procedure]?
- How do you handle [specific scenario]?
- What training have you received?
- Can you provide documentation?
After Inspection
- Document discussion and findings.
- Address any observations or issues.
- Implement corrective actions.
Additional Tips
- Know your data and systems.
- Be prepared to demonstrate procedures.
- Show willingness to improve.
- Communicate with your team.
- Follow up on any commitments.
By following these guidelines, SMEs can effectively communicate with US FDA inspectors.
Read also:
- FDA Inspection Readiness Checklist
- Pre-FDA Audit Inspection Day Checklist
- Internal Audit Process in the Pharma Industry
Resource Person: Rajesh Jain